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Support Services

IPU New Zealand prides itself on providing a high standard of individual support to every student. As an international educational institute we recognise students as individuals and offer personalised support at all times.
Student Suport

We have a strong, multicultural Student Support team who will assist you in your arrival in Palmerston North, help you to settle in to life at IPU New Zealand, and continue supporting you throughout your studies. The team ensure your student life is enjoyable and fulfilling.

We support You

We support you from the day of you arrive, to the day you graduate. We try our best to make your time studying at IPU New Zealand fulfilling and worthwhile. IPU New Zealand's smaller size makes it possible for us to provide individual support to each student.

Orientation

To prepare for your studies at IPU New Zealand, you are invited to take part in Orientation before the Semester/Term starts. You'll get to know IPU New Zealand staff members and to meet new friends. You are also introduced to Palmerston North city, where you'll spend your years of studying.

 

For prospective students (both domestic and international), we run events including Study Tours and Open Campus Tours. For details, please contact: recruitment@ipu.ac.nz 

Academic Learning Support

At IPU New Zealand, academic support is offered to students at all levels who would like some extra help with their studies. Students can schedule individual sessions with the Academic Learning Support staff and also attend workshops offered during the year.

The Academic Learning Support staff can help students with:

  • time management and study skills

  • understanding and planning assignments

  • feedback on draft assignments

  • academic writing

  • giving presentations.

 

For more details, please contact Academic Learning Support: please contact: academiclearningsupport@ipu.ac.nz

Career Services

At IPU New Zealand we are committed to providing students with a quality career development programme that connects the relevance of study to work and prepares students for today’s world . Our services include, career planning and finding employment support.

 

Our Careers Centre is located in the Library. Drop-in sessions are available or you can email careers@ipu.ac.nz to make an appointment, or with any queries you may have.

Residential Support

Student Support Staff and Hall Leaders, selected from senior students, are available to provide support in your on-campus living. We are here to ensure your IPU New Zealand life is safe and comfortable.

Administration Services

Staff at the Reception in the Administration Centre help you with receiving mail, and organising insurance, while Academic Registry staff provide assistance in obtaining academic transcripts and other official documents.

Security

IPU New Zealand is located in a quiet and safe suburb in the residential area of Aokautere, Palmerston North. Security guards are available on campus every night to ensure student and staff safety. To contact our after-hours security staff, ring 0800 355 050.

Student Support Telephone Number

Students have a 24/7 phone number to contact IPU New Zealand Student Support staff (0800 367 472).

Pastoral Care for students (both domestic and international)

The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021

At IPU New Zealand, we take the pastoral care of students seriously and make provisions to ensure the comfort, safety and well being of all students.  As we enrol both domestic and international students, IPU New Zealand is required to be a signatory of the The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.  It is mandatory for all education providers in New Zealand that enrol international students. The New Zealand Qualifications Authority (NZQA) is the administrator of the Code. 

 

The Code provides a framework for service delivery by educational providers and their agents to international students.

 

The Code sets out the minimum standards of advice and care that are expected of educational providers with respect to international students.  The Code applies to pastoral care and provision of information only, and not to academic standards.

 

IPU New Zealand's commitment to the Pastoral Code applies to every student enrolled with us, both domestic and international.

Through our dedicated Student Support team, we regularly evaluating our systems and procedures to ensure we are delivering the best service possible to our students. This includes talking and listening to students and staff ensuring we have information that is relevant to them and to IPU New Zealand.

 

Copies of the Code are available by clicking on the logo shown below.

Copies of other relevant NZQA flyers available on the links below:

There are also a selection of NZQA videos available here 

“I’m currently studying the Diploma of Tourism and Travel at IPU New Zealand. My experience at IPU has been amazing, in class, it’s just a great environment and I love learning about all the different concepts of tourism, and I hope when I have completed my qualification to become an international flight attendant.”

KYNDRA-ROSE ATTWELL
LEVEL 5 TOURSIM AND TRAVEL STUDIES

“I chose graduate diploma because it is an interdisciplinary course, meaning we can take different papers from different subjects, and it allows us to understand how business works in New Zealand. This is good because I would like to grow my career in international business relating to importation and exportation, and New Zealand is a great place for that, because they are trading with the world, which is a good opportunity for myself.”

LEANDRO FERNANDES FARIAS
GRADUATE DIPLOMA OF 
CONTEMPORARY INTERNATIONAL STUDIES

“What I like about this course is the fact that it’s not limited to just one area. I can learn about environmental studies, international relations, and many other things. It’s amazing the support the staff and teachers give to you, so you can learn about all those things in a nice and friendly way. Come join us!”

MATHEUS FROIS BITTENCOURT
BCIS - BUSINESS MAJOR

“I wanted to take this course to improve my business knowledge and I want to work for a multinational company and interact with people from all over the world. This course is helping me to refine my cultural competence and cultural awareness skills, together with improving my business knowledge, and learning some useful techniques for my field.”

NAYARA MARTINS PAVANI
GRADUATE DIPLOMA OF 
CONTEMPORARY INTERNATIONAL STUDIES

“I’m taking the BCIS Business degree, and my speciality is in accounting. My favourite subject is auditing, because you can learn how to evaluate the financial report of a company, and I found it really useful because you can get an idea of how to improve the company’s business, in a more efficient way. So if you’re really interested in learning about business, 
why not choose IPU New Zealand.”

RINA SHIMAJI
BCIS - BUSINESS MAJOR

“Business studies is really interesting because it gives me an understanding of basic economic principles, how markets are affected by world events, how to assess a firms financial health. Thanks to that I can expand to various career options in the future, for example, I can go into international commerce or start my own business. I’m delighted I have chosen IPU New Zealand for my degree programme.”

LE THI TU QUYNH HO (SALLY)
BCIS - BUSINESS MAJOR

“The reason I have chosen to study international relations is that I want to take my previous experiences working overseas and working with people from other countries. I’m hoping to be able to take my work experience, my educational experience here at IPU, and cultural experiences I’ve had here and abroad, and moving forward aim for a position within a New Zealand embassy where I can make a difference.”

SEAN CHAPMAN
BCIS - INTERNATIONAL RELATIONS MAJOR

“My experience studying Japanese language is really interesting, because you get to learn more about the culture and language, by communicating and interacting with your Japanese friends. The challenging thing is that I know it is hard to learn a different language, but it’s a good opportunity to get to know the culture and what you want to do in the future. I want to be a translator, and this is the best and easiest way to do that.”

SENEUEFA IOANE
BCIS - JAPANESE STUDIES MAJOR

“I’ve always been interested in what is happening in the world, but have only seen those things from a Japanese point of view, so decided to major in international relations to try and see those things from a global perspective. Last August I joined an event called HOPE - an event that commemorated and reflected on the atomic bombing of Hiroshima, I gave a presentation at the time and it was a good opportunity tell the people of New Zealand about the bombing from my perspective.”

TAIGA KAWANO
BCIS - INTERNATIONAL RELATIONS MAJOR

“I knew I wanted to take a programme that will enable me to become an open minded learner in a world of diversity. With virtual classes, it can be a bit difficult because of the barriers of proper communication. But my lecturers had been very helpful and approachable –always there to guide and provide support when needed. As I’m still currently in the Philippines, I hope to continue my studies on campus in the near future.”

MARY REMULLA
BCIS ONLINE STUDENT

“I chose the Languages and TESOL major because I love learning languages, and coming to IPU New Zealand meant that I could study in an interdisciplinary degree and learn among people from a variety of different nationalities, with a variety of different experiences. I really enjoy that environment, because you can learn so much from each other in a small class, discussing and learning together.”

RENEE NIELSEN
BCIS - TESOL MAJOR

“I am interested in teaching English as a second language, my classes at IPU New Zealand have helped me to design my syllabus and also my lesson plan. Also these classes have helped me to manage my class well. During summer we gain our Certificate in TESOL, and from there we can teach English anywhere in the world. If you’re hoping to be an English teacher, maybe you can consider IPU New Zealand on your list.”

LIDIA MELES
BCIS - TESOL MAJOR

“I have been running my own business in my home town for the last ten years, I decided to study further to update and upgrade my knowledge and skill. I find the contents of this programme very useful, it directly supports my current business and also contributes to the long-term development of my future career.” 

THI NGOC LINH DANG
MASTER OF CONTEMPORARY 
INTERNATIONAL STUDIES

“I really enjoy this course because it’s interdisciplinary, meaning you will be able to study different fields while on the same paper. What I also like about this programme is that it helps you to connect with the New Zealand way of doing business. The lecturers are really flexible and approachable which is really important in a learner centred environment.”

JULIA QUEIROZ FRANÇA
POSTGRADUATE DIPLOMA OF 
CONTEMPORARY INTERNATIONAL STUDIES

“IPU is a real awesome place to study, the campus is really beautiful so you can focus on your study here. The Graduate Diploma is a great opportunity for those who have already graduated and want to expand their skills and knowledge. The best part is it is really flexible, so you can choose from difference papers, topics and subjects.” 

YEVHENII ARENDARENKO
GRADUATE DIPLOMA OF 
CONTEMPORARY INTERNATIONAL STUDIES

“I chose IPU New Zealand because of its strong connection to Japan, I knew this would give me opportunities other universities might not be able to provide. Thanks to the support of my teachers here over this last year I have grown in my Japanese abilities and as a person.”

ALISHA ELLIOTT
BCIS - JAPANESE STUDIES MAJOR

“I was really encouraged to study and pursue a career in TESOL when I went to Japan and taught in front of a class. It was a really cool opportunity for me to be in Japan teaching and I want to take that further.”

KURTIS GILMOUR
BCIS - TESOL MAJOR

“I find studying international relations really interesting because you are able to learn a lot about the international community and the world. I particularly enjoy studying the humanitarian aspects, such as human rights. In the future there are many different options open to me ,such as working for embassies or diplomacy, it’s very exciting and I’m looking forward to my future.” 

JORDAN SILCOCK
BCIS - INTERNATIONAL RELATIONS MAJOR

“I came to IPU New Zealand specifically to get away from Auckland and to challenge myself. IPU has a lot to offer in terms of the Japanese studies and the business studies. The accounting classes here are way more interesting than I thought they would be and the teachers always give you a helping hand. In the future, I want to work as a bank accountant to help you save or earn money.”

SERI JACKMAN
BCIS - BUSINESS ACCOUNTING MAJOR

“If you are interested in tourism, I think this is a really great course because it covers a lot of things. You get to look at tourism in other countries and cultures, how it affects the environment and the economy, you will gain a lot of general knowledge of tourism.” 

LUCY HARRIS
LEVEL 5 TOURISM AND TRAVEL STUDIES
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